Q:The headphone volume is low.
A:1. Press the "Volume +" button to check if the headphone volume increases normally.
2. If pressing the "Volume +" button still doesn't reduce the headphone volume, please check your phone to see if it has a "Reduce High-Volume Audio" or similar function enabled.(Enabling this feature will automatically analyze the headphone audio and reduce sounds that exceed the set decibel level.)
For iPhone: Go to Settings > Sound & Haptic Feedback > Headphone Security to turn the "Reduce High-Voltage Audio" feature on/off.
For Android phones: Go to "Settings > Sound and vibration > Volume > ...": Media volume limit: You can then turn this feature on/off (Device: Samsung Galaxy S24)